Privacy Policy
Last updated: 5 February 2026
FutureFi ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
1. Information We Collect
We may collect the following types of information:
- Account information: Name, email address, date of birth, address, and identity verification documents
- Financial information: Payment details, transaction history, and investment preferences
- Technical data: IP address, browser type, device information, and usage data
- Communications: Records of your correspondence with us
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Verify your identity and comply with legal obligations
- Process transactions and send related communications
- Detect and prevent fraud and other illegal activities
- Send you service updates and marketing (with your consent)
- Respond to your enquiries and provide support
3. Information Sharing
We may share your information with service providers who assist us in operating our platform (e.g., payment processors, identity verification services), as required by law, or to protect our rights and the safety of others. We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.
5. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information, or to object to or restrict certain processing. Contact us at privacy@futurefi.trade to exercise these rights.
7. Cookies
We use cookies and similar technologies. For more information, please see our Cookie Policy.
8. Changes
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform.
9. Contact
For privacy-related enquiries, contact us at privacy@futurefi.trade.